Leather Jackets & Biker Apparel - Motorcycle Helmets

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RETURNS & EXCHANGES:

Need to return something? Send back any item to Leather2Go.com within 30 days of receipt. We will issue a refund of your purchase price, excluding any shipping and handling fees paid to have the order shipped or returned.

You must return your purchase in unused condition, with its original packaging and all accessories, hand tags etc.. intact. Please take a look below for specific instructions regarding your merchandise.

Once your return has been received and accepted, please allow one to two billing cycles for your credit to appear on your statement. We will email you with a credit confirmation as soon as the return is processed.

Return shipping is at your expense(Non-Refundable), using the carrier of your choice. Please make sure you keep a tracking number for your records.

We do not refund original shipping cost paid to have your order shipped to you as this is a service that is paid to FedEx, UPS or USPS to have your order delivered.

TO EXCHANGE AN ITEM:
Please provide us with the following information.

Copy of Invoice or Order #.
Billing First & Last Name Email address used to place order.
List the item(s) that your are exchanging. Note the reason for the exchange.
Detailed instructions to what you would like for us to do with your order, For example different size, style, or color. Please Indicate item # and size.
We strongly recommend you make a copy of your invoice and filled out exchange paperwork to keep for your records.
Make sure to insure the package as we cannot be held responsible for lost packages.
We also suggest sending all packages back to Leather2Go.com via FedEx or UPS. Keep the tracking number for your records.
If you send back your package via U.S.P.S, Make sure the package is insured and you add delivery confirmation. We cannot be held responsible for lost packages.
We will email you once your exchange order is processed.
TO RETURN AN ITEM:

Unfortunately, items received after the 30-day return period cannot be accepted for a refund or exchange. Your package will be returned to you at your expense, If we receive the same late return package a second time, we will keep your merchandise and no credit or exchange will be processed.

You may use the carrier of your choice. Simply address your return package to the Leather2Go.com return address shown below. Then take your package to the carrier of your choice. We highly recommend using a carrier that has tracking information, FedEx, or UPS. If using USPS we recommend purchasing Delivery confirmation. Return shipping is at your expense and is not refundable.

Please note: To be accepted for return, items must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all included accessories. Any item that you received with tags attached must be returned with those tags intact and attached. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi-item pack may not be returned individually. All items must be shipped back to Leather2Go.com inside of an appropriate size shipping box, the display box cannot be used to ship items back to Leather2Go.com. Returns that do not meet these requirements will be sent back to you and no refund will be issued.

Please follow the following guidelines to ensure we refund your order promptly.

Copy of Invoice or Order #.
Billing First & Last Name
Email address used to place order.
List the item(s) that you are returning for a refund.
Note the reason for the return
Detailed instructions to what you would like for us to do with your order.
We strongly recommend you make a copy of your invoice number and filled out return paperwork to keep for your records.
We also suggest sending all packages back to our warehouse Via FedEx, UPS or DHL. Keep the tracking number for your records.
Make sure to insure the package as we cannot be held responsible for lost packages.
If you send back your package via U.S.P.S, Make sure the package is insured and you add delivery confirmation. We cannot be held responsible for lost packages.
We do not refund shipping charges.
1. We suggest that you make a copy of both invoice and return/exchange form to keep for your records.
2. Please address your package to the Leather2Go.com address located below.
3. Pack the merchandise you are returning, including the original packing slip, in an appropriately sized box.
4. Please follow our guidelines to return merchandise as this will ensure your order will be processed correctly once it is received.
Return Shipping Address:
Leather2Go.com, 10330 Ness Wood Lane, Las Vegas, NV 89135

5. After we have received your return, inspected it, and approve it for a refund, we will credit the approved refund amount to the payment method originally used to place the order. We will email you and inform you, your order status will also change to "return" for the returned item(s). Please allow one to two billing cycles for your credit to appear on your statement.

Please note the following:
No item that is damaged, soiled or worn will be accepted for a refund.

All Items are inspected by our returns personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the item not new, the item will be sent back to you and we will not refund your order.

Please follow these guidelines to send back your order to be refunded.

JACKETS:
All jackets must be properly packed to avoid wrinkles to the leather and or any damage that can occur on route to our warehouse. Use an appropriate sized box to ship back your order. All hang tags must be attached to the jacket. If the hang tag is removed or not included with the product there will be a restocking fee applied to your return. If the item you are returning has removable armor and has been removed, please place the armor back in the correct place on the jacket or you will be charged a restocking fee. Do not include the armor within the package contents. All jacket accessories must be returned with the jacket, this includes armor, removable inside lining and any accessories the jacket was shipped with. Item must be returned in new condition.

HELMETS:
Properly package all helmets sent back to our warehouse. If the helmet is received damaged back to our warehouse because you did not package it correctly, the item will be refused and shipped back to you.
Do not use the helmet display box to ship your return to our warehouse; it can easily be damaged as the helmet display box is not made for shipping but for storage. All packaging materials must be included with the helmet, manuals, hand tags, storage bags and any accessories the helmet was shipped with. Place the helmet inside of the storage bag that is included with the item to avoid any box burns or damage to the helmets paint finish.
If the protective visor film is removed on a full face helmet, the return is subject to a restocking fee. If your helmet appears to have been worn, it will be refused and sent back to you.

Follow the Directions For Returns above.
Returning Heavy or Bulky Items
Certain products have special return instructions due to their size or weight.Please use an appropriate size shipping box to return the item and avoid any damage to it while in transit.